FAQs and destinations
Because we offer studio apartment services for short, medium and long stays, we differentiate ourselves from the services of a hotel. Below we have a list of frequently asked questions from our clients that can clarify the differences in service.
Provision of cleaning supplies?
We provide soap and toilet paper once upon guests' arrival.
CHECK-IN
We have a concierge service from 8am to 5pm, for check-in after or before this time, it is coordinated so that someone from our staff receives you, for this we ask our guests to let us know the approximate time of their arrival at our facilities, we ask for 5 hours' notice of the arrival time, or to be in contact with us via WhatsApp.
CHECK-OUT
Check-out time is at 12 noon.
Service of heaters
We offer heater rental service with a minimum cost of $5,000 COP per day.
What is the cleaning service like?
Monthly stays: Housekeeping service (1) once a week, with change of towels and sheets, towel changes are made outside of cleaning days at the guest's request without additional charges.
Are pets allowed?
We do not accept pets.
Is smoking allowed?
According to Colombian law, smoking is not permitted inside the studio apartments and/or in common areas.
Where are we?
10th Street # 2 – 40
Historic Candelaria, Bogota (Colombia)
Payment methods
We accept cash and transfer
Celular
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